Senior Client Success Manager

If you join us, what will you do?

  • Be a trusted advisor for PowerInbox’s customer through the publisher onboarding process across current and future product lines
  • Ability to monitor and identify trends in publisher data
  • Work closely with premium publishers to optimize their properties to drive optimal revenue and performance
  • Upsell clients to increase revenue across existing and future product lines
  • Initiate conversations to revive dormant accounts and small accounts
  • Collaborate with our BI, product and engineering teams to make recommendations and provide insight to grow our publisher base
  • Conducts QBRs with top tier publishers

In order to be great at your job, you’ll need

  • 5 years of experience with account management/ client success/ equivalent roles
  • Experience with Jira or other project management tools
  • Previous experience working with publishers and in the AdTech/ Online Media space

This is extra, but if you have it, it will make us happy

  • Experience in Email marketing
  • Experience with Looker
  • Experience in working remotely
Submit CV

Summary

Manage the full life cycle of a publisher starting with the onboarding process across our different product lines. Retention and cross-selling will be critical to help exceed the company’s revenue goals.

Location

New York City