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Open Positions

Head of Publisher Operations

Remote - USA

About The Position

 If you join us, what will you do?

  • Ensure the production of high-quality front end code and designs internally and externally for our various products and client requests
  • Help maintain a 24-48 hour turnaround time in the production of code for publishers across current and future product lines including and not limited to Revenue Stripe, Apple News, Jeeng
  • Provide tier 1 support directly to clients and Publisher Sales and investigations based on publisher issues. Tier 2 once Sales Engineer is onboarded
  • Help document and maintain team procedures and workflow while looking for areas of improvement
  • Help maintain tooling and an effective workflow for the Professional Services team
  • Manage the Professional Services team through team meetings, troubleshooting, and 1-on-1s
  • Maintain a working knowledge of system architecture, components, and product offerings
  • Communicate effectively with other teams in regards to client, team, and company needs
  • Report to the head of client success 

Requirements

  • 8+ years of experience in publisher operations
  • Experience with HTML/CSS
  • Experience with GIT 
  • Experience with email client testing, email best practices, and email development.
  • Knowledge of task tracking systems (such as JIRA) 
  • Experience with Command-line/terminal
  • Experience with Photoshop
  • Great organizational and attention to detail skills
  • Be proactive, efficient, and having high standards.

Apply for this position

This is How We Roll

Our Essence

At PowerInbox everyone counts, this is the core of our values

Our Vibe

We choose our atmosphere by working remotely and when we need time off

Our Quest

We strive to stay ahead of the game and always with a smile

Our People Rule

Meet some of our staff!

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Joanna Wayburn

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Joe DeBrita

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John Kuempel

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Lars Hansen

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