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Business Applications & IT Manager

Tel-Aviv

About The Position

You will be responsible for managing our Cloud infrastructure and corporate applications (ESP, CRM, billing system, etc.) across two locations (IL & US) and with a large number of remote employees. You will also be responsible for security and IT. 

Your day to day job will consist of planning and preparing our cloud and business application infrastructure for our future business growth, manage IT and Security services for monitoring the health and security of our IT infrastructure, working with the engineering teams in the US and Israel to review existing and future connectivities, tracking and budgeting usage of new software or services and evangelizing better processes and security.

The position requires a blend of leadership, business acumen, communication, technical, business process improvements, strong project planning and execution.


Corporate applications

  • Responsible for managing all aspects of multiple enterprise applications implementation projects in the CRM, HCM, ERP and other internal use enterprise application domains. 
  • Ability to translate business requirements into functional use and system requirements that meet business needs.
  • Coordinate application implementation and work directly with our teams to test and deploy customization and new functionalities.
  • Responsible for analyzing, designing and implementing processes and system improvements to make business processes more efficient and improve data integrity.
  • Coordinate and influence Product roadmaps to increase automation and data integrity across business applications. 


IT & Security

  • Responsible for overall enterprise security & processes. 
  • Responsible for configuration and monitoring of our core systems (email & collaboration, password management, archival), security measures, policies and procedures, including security & privacy policies as well as a vulnerability disclosure process.
  • Communicate and enforce company-wide policies and procedures, and train & evangelize better security & privacy.
  • Retain and manage outside consultants, recommend and implement relevant projects to obtain the aforementioned goals. 

Requirements

In order to be great at your job, you’ll need:

  • 4-6 years of experience as a hands-on business application / IT manager
  • Experience in managing vendors outsourcing, specifically with respect to IT and Security
  • Excellent social skills with proven ability to overcome objections, build consensus and form trusting relationships with external and internal stakeholders
  • Attention to detail and excellent follow-up skills
  • Experience working with remote teams


This is extra, but if you have it, it will make us happy:

  • Experience with GSuite, Hubspot and/or NetSuite
  • Experience with Azure (including Azure AD), AWS and GCP
  • Experience with setting up VPN software for a distributed & partially remote team
  • Experience with SOC 2 & security audits
  • Experience with penetration testing
  • Experience with BYOD environments
  • Experience with email delivery (deliverability, SPF, DKIM, DMARC)
  • Experience with DNS & SSL
  • Experience working with both IL & US teams


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